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1dedicated contact
< 2 haverage response time – 7 days a week
7 daysuntil go-live
2own warehouses in CH & DE
FAQ
Frequently asked questions to fulfillment
9 of 9 Questions
We work with 200+ shipments per month per location – so 400+ shipments if you use both warehouses. Beyond that, we grow with you.
Orders received on weekdays by 14:00 leave the warehouse the same day. Delivery in CH and DE usually on the next business day.
Pay-as-you-grow: storage (pallets or shelves), Pick & Pack per order and shipping at discounted rates. We pass volume discounts from carriers directly on to you.
Integrations include Shopify, WooCommerce, Magento, PrestaShop, Plentymarkets, Billbee, weclapp, Odoo, and Microsoft Dynamics 365 Business Central – plus more than 25 other systems and an open API. Orders reach us automatically, and tracking and stock levels sync automatically with your shop or ERP.
Onboarding can be done in just 7 days.
Yes. We organize truck transport between both warehouses and handle the entire customs clearance as a full service: our system creates the required customs documents – commercial or pro forma invoice, depending on the case – directly from your product master data. You set up the transfer in three steps in the app.
Yes. Batches and expiration dates are recorded from goods receipt, serial numbers per shipment – ideal for supplements, cosmetics, food, electronics and luxury products.
Through your own returns portal in your shop’s branding: customers register returns themselves, you set rules such as return deadlines, and the return label can be created automatically.
You have a dedicated account manager who knows your business – no call center, no ticket queue.
